The Mercedes-Benz CLA220 has been a popular choice for those seeking a compact luxury sedan. However, not all model years are created equal. This comprehensive guide will help you navigate the potential pitfalls and make an informed decision when considering a CLA220.
| Year | Reliability Rating | Common Issues |
|---|---|---|
| 2013-2014 | Poor | Transmission problems, electrical issues |
| 2015-2016 | Average | Improved reliability, some lingering issues |
| 2017-2018 | Good | Significant improvements, fewer reported problems |
| 2019 | Average | New generation, some early production issues |
Understanding the CLA220: A Brief Overview
The Mercedes-Benz CLA220 is part of the CLA-Class, introduced as an entry-level luxury sedan with a coupe-like design. It's positioned below the C-Class in Mercedes' lineup, offering a more affordable option for those desiring the prestigious three-pointed star. The CLA220 specifically refers to the diesel variant, which has been popular in many European markets due to its balance of performance and efficiency.
The Most Problematic Years: 2013-2014
The initial years of the CLA220 were plagued with issues that potential buyers should be wary of. These early models (2013-2014) have consistently been reported as the most problematic, with a range of concerns that could lead to significant repair costs and frustration for owners.
Transmission Woes
One of the most critical issues affecting the 2013-2014 CLA220 models was related to the transmission. Many owners reported:
- Jerky gear changes
- Hesitation during acceleration
- Complete transmission failure in some cases
These problems often resulted in expensive repairs and, in worst-case scenarios, the need for a complete transmission replacement.
"I bought a 2014 CLA220 and within the first year, the transmission started acting up. It would jerk violently when shifting gears, especially at low speeds. Mercedes replaced the transmission under warranty, but it was a huge inconvenience."[1]
Electrical Gremlins
Another significant area of concern for early CLA220 models was the electrical system. Owners frequently reported:
- Malfunctioning infotainment systems
- Issues with power windows and locks
- Battery drain problems
- Faulty sensors leading to false warning lights
These electrical issues not only affected the comfort and convenience features but also sometimes impacted critical safety systems.
Improvements and Lingering Concerns: 2015-2016
The 2015-2016 model years saw some improvements in overall reliability, but potential buyers should still approach these years with caution. While Mercedes-Benz addressed some of the most glaring issues from the previous years, certain problems persisted.
Transmission Refinements
Mercedes made efforts to improve the transmission in these model years, resulting in:
- Smoother gear changes
- Reduced instances of complete transmission failure
However, some owners still reported occasional hesitation and jerky behavior, particularly in stop-and-go traffic.
Ongoing Electrical Concerns
While not as prevalent as in earlier models, electrical issues continued to be a point of frustration for some CLA220 owners. Common problems included:
- Intermittent infotainment system glitches
- Occasional sensor malfunctions
These issues, while less severe, still impacted the overall ownership experience and could lead to unexpected repair costs outside of warranty.
The Golden Years: 2017-2018
The 2017-2018 model years are generally considered the most reliable for the CLA220. Mercedes-Benz had addressed many of the earlier concerns, resulting in a more refined and dependable vehicle.
Significant Improvements
These model years saw:
- Enhanced transmission performance with smoother operation
- More reliable electrical systems
- Improved overall build quality
Owners of 2017-2018 CLA220s generally report higher satisfaction levels and fewer unexpected issues.
"My 2017 CLA220 has been a dream compared to my friend's 2014 model. The transmission is smooth, and I haven't had any electrical gremlins. It feels like a completely different car."[2]
Residual Issues
While significantly improved, these models weren't entirely problem-free. Some owners still reported:
- Minor infotainment system quirks
- Occasional sensor false alarms
However, these issues were generally less frequent and less severe than in earlier models.
The New Generation: 2019 and Beyond
The 2019 model year marked the introduction of the second-generation CLA-Class, including the CLA220. While this new generation brought significant improvements in design, technology, and performance, it also came with some early production issues typical of new model launches.
Advancements and New Features
The 2019 CLA220 boasted:
- Updated MBUX infotainment system
- Improved interior quality and design
- Enhanced driver assistance features
- More refined powertrain
These improvements addressed many of the criticisms of the previous generation, making the CLA220 a more compelling option in the compact luxury segment.
Early Adoption Concerns
As with many first-year models of a new generation, the 2019 CLA220 experienced some teething problems:
- Software glitches in the new infotainment system
- Occasional electrical gremlins
- Some reports of fit and finish issues
While not as severe as the problems faced by the first-generation models in their early years, these issues are worth considering for potential buyers of early second-generation CLA220s.
Making an Informed Decision
When considering a used Mercedes-Benz CLA220, keep the following points in mind:
Best Years to Consider
Based on reliability data and owner reports, the 2017-2018 model years are generally considered the safest bet for the first-generation CLA220. These years benefited from several years of refinement and problem-solving by Mercedes-Benz.
Years to Approach with Caution
The 2013-2014 model years should be approached with extreme caution due to their well-documented issues. While potentially available at lower prices, these models may end up costing more in the long run due to repair and maintenance costs.
Importance of Service History
Regardless of the model year, a comprehensive service history is crucial when considering a used CLA220. Regular maintenance can mitigate many common issues, and a well-documented history can provide peace of mind.
"I bought a 2015 CLA220 with a full service history from an authorized Mercedes dealer. While it's had a few minor issues, nothing major has come up. I think the regular maintenance has made a big difference."[3]
Pre-Purchase Inspection
Always have a potential purchase inspected by a qualified Mercedes-Benz specialist. They can identify any existing issues or potential problems that may not be immediately apparent.
Common Issues Across All Years
While certain years are more problematic than others, there are some issues that tend to affect the CLA220 across multiple model years:
1. Suspension Components
Many CLA220 owners report premature wear of suspension components, particularly:
- Control arm bushings
- Ball joints
- Shock absorbers
These issues can lead to uneven tire wear and compromised handling if not addressed promptly.
2. Panoramic Sunroof Rattles
The panoramic sunroof, while a popular feature, has been a source of frustration for some owners due to:
- Rattling noises at low speeds
- Water leaks in some cases
Regular maintenance and lubrication of the sunroof mechanism can help prevent these issues.
3. Diesel Particulate Filter (DPF) Problems
As a diesel model, the CLA220 is equipped with a DPF to reduce emissions. Some owners have reported issues with the DPF, including:
- Premature clogging
- Regeneration failures
These problems are often exacerbated by short trips and city driving, which don't allow the DPF to reach the temperatures needed for proper regeneration.
4. AdBlue System Faults
The AdBlue system, used to reduce NOx emissions in diesel engines, can sometimes be problematic in the CLA220. Issues include:
- Faulty sensors leading to false warnings
- Pump failures
These problems can be costly to repair and may cause the vehicle to enter a reduced power mode if not addressed.
Maintenance Tips for CLA220 Owners
To maximize the reliability and longevity of your CLA220, consider the following maintenance tips:
1. Adhere to the Recommended Service Schedule
Following Mercedes-Benz's recommended service schedule is crucial for preventing many common issues. This includes:
- Regular oil changes using the correct specification
- Timely replacement of filters (air, fuel, cabin)
- Transmission fluid changes at the recommended intervals
2. Address Warning Lights Promptly
Don't ignore warning lights or unusual behaviors. Addressing issues early can prevent more serious and costly problems down the line.
3. Use High-Quality Fuel and AdBlue
Using premium diesel fuel and genuine AdBlue can help prevent fuel system and emissions-related issues.
4. Regular DPF Maintenance
If you frequently make short trips, consider taking your CLA220 for a longer drive periodically to allow the DPF to regenerate properly.
5. Keep Software Up to Date
Ensure that your vehicle's software is up to date, as Mercedes-Benz often releases updates to address various issues and improve performance.
Conclusion: Weighing the Pros and Cons
The Mercedes-Benz CLA220 offers an attractive entry point into the luxury car market, combining style, efficiency, and the prestige of the Mercedes brand. However, potential buyers must carefully consider the model year and individual vehicle history to avoid costly problems.
While the early years (2013-2014) are best avoided due to significant reliability issues, later models, particularly from 2017 onwards, offer a much-improved ownership experience. The second-generation models from 2019 bring substantial improvements but may come with the typical teething problems of a new design.
Ultimately, a well-maintained CLA220 from a good model year can provide an enjoyable and relatively trouble-free ownership experience. However, prospective buyers should always do their due diligence, including thorough research, a comprehensive pre-purchase inspection, and careful consideration of their budget for potential maintenance and repairs.
FAQs
- What is the most reliable year for the Mercedes-Benz CLA220?
The 2017-2018 model years are generally considered the most reliable for the first-generation CLA220. - Are there any years of the CLA220 that should be avoided?
The 2013-2014 model years are best avoided due to numerous reported issues with transmission and electrical systems. - How often should I service my CLA220?
Follow Mercedes-Benz's recommended service schedule, typically every 12,000 miles or annually, whichever comes first. - Is the CLA220 expensive to maintain?
Maintenance costs can be higher than non-luxury brands, but following the service schedule can help prevent costly repairs. - Does the CLA220 have good fuel economy?
Yes, the CLA220 diesel engine is known for its good fuel economy, especially on long highway drives.